Support
Stuck, found a bug, or lost credits on a failed run? Email us. A real person reads it, usually within a day.
Common support topics
- Subscriptions and store billing are managed through Apple App Store or Google Play.
- If a generation fails, include the approximate time and project topic so we can investigate.
- You can update your profile or permanently delete your account from Settings in the app.
- Exports usually finish within a few seconds. If a slide set stalls, reopen the project and try again, or email support with the project name.
When we'll reply
A human reads every message. Most replies arrive within one business day. Include your account email and what you were trying to do.